Refund Policy
Effective date: May 4, 2026
Payments for our services are processed by Paddle.com, who acts as our Merchant of Record.
Eligibility for Refunds
If you're not satisfied with your purchase, you may be eligible for a refund under the conditions outlined below:
- Refund requests must be made within fourteen (14) days of the original purchase date.
- Refund eligibility depends on the type of product or subscription purchased and Paddle's Buyer Terms.
- Abuse, excessive usage, or violation of our Terms of Service may void refund eligibility.
How to Request a Refund
To request a refund:
- Contact us at contact@geoalt.in, or
- Submit a refund request directly through Paddle.
All refund requests are reviewed and processed by Paddle in accordance with their policies.
Processing Time
If approved, refunds are typically processed within 5–10 business days, depending on your payment method and bank.
Subscriptions
For subscription-based services:
- You may cancel your subscription at any time.
- Cancellation stops future billing but does not automatically trigger a refund for the current billing period unless required by law or approved by Paddle.
Paddle Buyer Terms
All payments and refunds are subject to Paddle's Buyer Terms, which can be found on Paddle's website.